The spa will restart and turn off again. Even after doing all these things if the error code still persists, you need to call in a professional for help. What causes transformer failure. The best practice is to replace with a new one. Ensure that the water flow rate is okay. Youll need to complete the following: At this time, the problem with your Pentair service heater light on should be resolved. This resolved my problem. The error code R14 occurs when your heating system cycles through all of its settings. For saltwater pools, you should always use a heat exchanger that is made out of cupro-nickel. Has your heater ever displayed an Eo1 or Eo2? how long does it take to get a dui citation in the mail Some of our partners may process your data as a part of their legitimate business interest without asking for consent. It should read 10,000 ohms at 77 degrees Fahrenheit (25 degrees Celsius). is changing that. In cold weather, turn on the defrosting feature and make sure the air coil is not getting wet anyhow while the machine is working. This article has all the troubleshooting methods you may need for your Pentair Mastertemp 400. You can hire a professional to replace the control board for you. The airflow of a Pentair heater is optimized in less than a minute after it is turned on. OK, I have installed a new Pentair MasterTemp 400 and connected it to my Aqualink RS control system. Learn what heights, widths and configurations make stairs the most functional and comfortable to use, Learn what exactly spray foam is, the pros and cons of using it and why you shouldnt mess around with installation, Ethan Waldman quit his job, left his large house and spent $42,000 to build a 200-square-foot home that costs him $100 a month to live in, WIth $40,000 and a vision of living more simply, a California designer builds her forever home a tiny house on wheels, Learn common fee structures architects use and why you might choose one over another, Great Home Projects: Opening up a room? The Pentair Mastertemp 400 common problems are easy to solve, and they get easier to solve with the help of this article. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The wiring in your heater should be examined. There was before I ran the alternate ground as suggested in that link you posted. Gas supply was recently shut off and heater attempted to fire without gas. I've always been able to turn it on manually from there just by pushing the Spa or Pool button? Low water pressure, clogged filter, low gas pressure, etc. This sound is the reason for another cause, which is boiling in your heaters heat exchanger. Have you checked for obstructed venting? Sharing my knowledge so that you can fix your tech issues with ease. While apart, I inspected the water coils and they are not severely corroded or otherwise obstructed. Pentair heater error code R14 isn't an error code. Let me show you! JavaScript is disabled. Lets take a more detailed look at the errors that can be causing this situation! For this reason, we need reliable water heaters. Thanks. It may not display this or other websites correctly. Make washing and drying easier and more comfortable by considering ergonomics, storage and special features, Do you err on the incredibly tidy side? If the external bypass of your heater is wide open, you will find yourself in this problem. There may be air in the pipes. The consent submitted will only be used for data processing originating from this website. To solve this issue, read our guide on Pentair heater ignition lockout. Your Pentair pool heater can be shutting off due to low water flow, clogged filter, faulty high limit switch, etc. Many heater components can be liable for an ignition failure. Initial Troubleshooting / Error and Fault Codes 62 Replacement Parts MASTERTEMP POOL AND SPA HEATER (AUSTRALIA) (FOR OUTDOOR USE ONLY*) INSTALLATION AND USER'S GUIDE 240 VAC NATURAL GAS/LP GAS MODELS 200HD (200 MJ/h) 300HD (300 MJ/h) 400HD (400 MJ/h) FOR YOUR SAFETY - This product must be installed and serviced by authorized personnel, qualified in You have to be vigilant about these problems or find yourself in trouble. Any new postings here are unlikely to be seen or responded to by other members. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Tagging will helps others to easily find your question. Hopefully, you will now be able to fix your heater if it doesnt start up normally after the Pentair heater error code R13 appears on your screen. You do not want that. If the error code ERR SFS follows R14 on your heater display, that means your heaters stack flue sensor has gotten hotter than 480F. The manifold is the heating systems nerve center, distributing hot water from the source of heat to the distribution system that circulates it throughout the system. Without that voltage, the Pentair Mastertemp 400 water heater will not even turn on to begin with. This error code indicates that the blower is not working or that the air from the blower is being obstructed. Pricing comparison between finishes to resurface small inground. POOL AND SPA HEATER (FOR OUTDOOR USE ONLY), Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages), Product HIN / Code Requirements / Safety Warning, Consumer Information and Safety Information, Vent Installation (Indoor Installation or Outdoor Shelter) - Vertical Venting, Indoor Venting-General Requirements Heater Clearances / Indoor Installation . The rate of water flow needed for different Pentair heater models varies. So what would cause BOTH the AFS LED to come on when the Air Flow Switch is diagnosed as working AND the heater to not fire when the igniter gets hot with gas present? The system board LED is not flashing at all. Otherwise, you have a bad high-limit switch that needs to be replaced. Sam Featured Answer hchristiansen Hopefully, you now can deal with the Pentair pool heater error code E01. The error code ERR IGN means that the ignition control module failed to conduct the ignition. Hello , This is an inactive thread. I found a new Mastertemp 400 locally and installed it this afternoon. It means that the stack flue sensor is open as it detected the exhaust temperature to be above 176F. The service system light coming on your Pentair pool heater is an indication that there might be something with your pressure switch. It is the code that pops up on your heater when it gets into revision mode. Five days to get a service person out just to figure out what is wrong, the parts would have to be ordered. When I disconnect from the Aqualink the heater works fine manually. Strong 'swishing/gurgling' noise at manifold (it has seemed louder the last couple of months than I remember, but this could be my imagination) 2. This will cause corrosion as airflow and water will turn into rust. However, the heater still doesn't fire. So, this needs t to be fixed. Repeat checks on fuel supply, thermal Regulator and blocage in orifices. . You need to inspect that the water flow isnt blocked. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. With that being said, there is more the high limit tripping than just the high limit being bad. Heater fires perfectly but shuts down with E05 after exactly 30 seconds. It just signals that your heaters system is being checked for potential issues. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. What does R14 mean on a Pentair pool heater? The control board does seem to be getting power and it responds if I hold the temp up or down button down for 5 seconds (changes between Celcius & Farenheit) but it does not respond when I push the "spa on" or "pool on" buttons. Why does my Pentair pool heater keep shutting off? Replace the old one and turn it to stabilize it. COPYRIGHT 2023. Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? It can be caused by a faulty thermistor, incorrect or damaged wiring, bad control board, and failed temperature sensor. It depends on what the issue you are facing is. are common causes of your Pentair MasterTemp 400 switching off? can cause your pool heater to keep shutting off. If you don't understand it, seek to council with someone experienced with pool contracts. If your pilot isn't lit, check the gas pressure, air supply, and proper venting. The service heater light will also come on. I have a silly question, how did you clean the terminals? Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. The Pentair MasterTemp High Performance features ultra-efficient performance and quiet operation in a compact design. For a better experience, please enable JavaScript in your browser before proceeding. Stack Flu Sensor: https://amzn.to/2HBAmMCDonate to show love: paypal.me/amateurcarguyPlease like/comment/share/subscribe/donate!Hey Youtube this is a quick v. There are a few of these problems that you might face. Brand new gunite pool with main drain leak, do I repair it or abandon the main drain? Third time the heater worked perfectly. Pentair MasterTemp Membrane Pad Kit | 472610Z. If airflow gets blocked somehow, this residue will be left behind. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. That is why you need to replace the heat exchanger with a new one. Usually, we need to use a water heater to heat the water in a pool or a spa in cold weather. If the service heater light comes on there is no corresponding Fenwal light. But if your heater gets the R13 code but it doesnt start up or it starts up but the service heater LED turns on, that means you have an issue with a component of the safety circuit, the keypad membrane, or the control board. I did not need to enable the toggle switch as my configuration is a 2 wire and not a 3 wire. A common reason behind Pentair error codes is incorrect, damaged or lose wiring. Do not just go by the error code on the display but also check the back of the system board to see what error light is lit. 2,195. Ask the Pool Guy All rights reserved. The R13 code on a Pentair heater is not an error code. Minimum 1 and maximum 5 tags. So, now you know that the R14 code itself isnt the problem but an error code that may pop up after system revision needs to be addressed. But it can happen that your heater isnt starting up after R13 has been displayed. This is when the heat exchanger leaks. Tried again this morning, still working. The water pressure switch may prohibit the burner from burning if the water supply is restricted, causing the Service System light to illuminate. Mar 30, 2017. Read to know in details. You will see this code on your heater display when the heater is turned on. If this happens, you will see that the heated water coming from your Pentair Mastertemp 400 heater is lower in level than before. I don't see any reference to it in the manual? Is there a completion date promised? Adjusting the water pressure switch is a simple way to do this. Utility Navigation. Pentair pool heater troubleshooting guide:https://blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www.amazon.c. The only time I get the red Service Heater light is if I leave the unit on and let it cycle for 15-20 minutes. Scott. R=8 is the revision of the board and is not an error code. Ascertain that the blower is firmly attached to its location. The voltage that the Pentair Mastertemp 400 water heater needs are 24 VAC. If its on, the high limit switch may need to be replaced. This cupro-nickel heat exchanger will give your heater extra protection from saltwater erosion. Even after staying vigilant, if you face these problems, you do not have to worry about them. Pentair error code R14 isnt actually an error code. To troubleshoot any issues with your Pentair MasterTemp read our guide on solving all the common problems. I didn't see the E05 error code reappear, so i'm hoping just a little cleaning solved my problem. After about 15 seconds I hear a clicking noise then the heater light stays on for about 5 seconds, then starts blinking again. What does the service system mean on the Pentair pool heater? It is the code that pops up on your heater when it gets into revision mode. Flow switch seems fine. Check to see if your water heater is turned on or not. Step 4: Using the 7/8 deep socket, tighten the thermistor. The Pentair heater error code R14 isnt actually an error code. An ignition failure can be caused by a faulty flame sensor, a poor igniter, a failed ignition control module, a defective control board, or a tripped or damaged airflow switch. Why appliances arent built to last, and how the E.U. The radiator will not be as effective as usual because of the imbalance levels of scaling. Use a screwdriver to take off the three screws on the panel. I can smell a tiny whiff of gas, so I'm confident the gas valve is working. This temperature is needed to signal the temperature sensor. The blower seems to run at its normal speed and takes forever to slow down after cutting power, so its bearings are very good. Step 3: Loosen the thermistor with a 7/8 deep socket and remove it. Do not keep the external bypass open at any cost. The FLO code indicates that the water flow to your heat pump has been halted by the filter pump. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. But just in case, I shorted wire leads to PS, AFS, HLS and AGS and there was no change in behavior. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Sometimes, the heater is not even plugged in, and you get anxious about why it is not working. So your heater may not start up and R13 will stay on your screen while the heater is unresponsive. You need to service the bypass valve of your Pentair Mastertemp 400 heater if it is stuck open. Examine the flow rate of the water to see if it exceeds the minimum. Changes 43-46. Pools or spas are used for years and years. Pool is ~30,000 gallons with built-in spa, chlorine. You must log in or register to reply here. I unscrewed the sensor and cleaned it. The cover of the blower fan should be removed. For what it's worth. In case you are facing any issues with your Pentair pool heater, reach out to us in the comments. You cannot easily fix a thermal governor. If this error takes place during startup the R13 may still be on your screen. Nothing else occurs, no fan, ignition, noise, etc. During startup, if the HLS error occurs R13 may be displayed on your screen. This code will appear on your Pentair heater display when you turn it on, but it should disappear once the device is fully booted up. It is being practiced by thousands of pool owners just like you. All Right Reserved by HeaterFixLab. The most common problems are listed down below: The worst-case scenario for a water heater is corrosion of the heat exchanger. Manage Settings Ensure that the water going through the heat exchanger has a temperature of at least 57C. Continue with Recommended Cookies. All Right Reserved by HeaterFixLab. Thanks. I've taken the blower off of the heat exchanger and cleaned out both flameholders (the stainless steel perforated cylinder and cone) to try to improve air flow. We receive monetary benefits in return for showing ADs on this website at no cost to you. Disconnect power before servicing any components. Pentair MasterTemp 400 Turns On And Off [7 Easy Solutions], RV Water Heater Lights Then Goes Out [5 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. Over the years, the low pH levels and the alkalinity levels will cause wear on the tube walls of your heater. An example of data being processed may be a unique identifier stored in a cookie. Should you go by hours on the salt generator or by the age of it. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. Read our article on Pentair heating light flashing to fix this issue. After years of usage, this issue may arise. 400,00 btu x 0.84 = 336,000 btu added to 30,000 gallons ( 250,200 lbs) is 1.34 degrees per hour. Error code E05 may also appear on your heater display after R14. Error takes place during startup the R13 may be displayed on your heater and attempted! Locally and installed it this afternoon 400,00 btu x 0.84 = 336,000 btu added to 30,000 gallons ( lbs. Blocage in orifices temperature to be seen or responded to by other members showing ads on website! Heater error code R14 isn & # x27 ; t see any reference to it pentair mastertemp 400 error codes the comments the,... The E.U incorrect, damaged or lose wiring of your heater may not display or. Years and years any issues with your Pentair pool heater is an that... 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