No user serviceable parts inside. ACCESS TO, OR USE OF, THE MATERIALS. reasonable protection against harmful interference in a residential environment. SURFboard T25 Cable Modem with Xfinity Voice. Deliver high-quality video services over HFC and cable networks. 4Replace the door. Reboot and reset the T25. The shield of the coaxial cable must be connected to earth (grounded) at the entrance to the building in accordance with applicable national electrical installation codes. To comply with the FCC RF exposure compliance requirements, the separation Home Arris ARRIS SURFboard T25 Cable Modem with Xfinity Voice User Guide, Note: Detailed LED status information is available online in the SURFboard T25 User Guide at the ARRIS Support website, www.arris.com/selfhelp, The SURFboard T25 is a combination DOCSIS 3.0 telephony cable modem with two Voice-over-IP (VoIP) telephone lines. If you connect your Telephony Modem to a wireless LAN, make sure you enable security and encryption on the wireless hub (for the same reasons. Open the app and sign in with your Xfinity ID. Reorient or relocate the receiving antenna. Do not locate the equipment within 6 feet (1.9 m) of a ame or ignition source (i.e. Give particular attention to all safety precautions. Ethernet connection: Windows 2000, Windows XP, Windows Vista, or Windows 7, USB connection (if equipped): Windows 2000, Windows XP, Windows Vista, or Windows 7, Ethernet connection only: System 7.5 to MacOS 9.2 (Open Transport recommended) or MacOS X, Ethernet connection only: Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel, This manual covers all of the different TM722 models. They may result in a shock or Read This Before You Begin When using your equipment, basic safety precautions should Visit Insights Overview to get started. /Title ( A R R I S S U R F b o a r d T 2 5 C a b l e M o d e m w i t h X f i n i t y V o i c e U s e r G u i d e - M a n u a l s +) Home; Arris; Number of manuals: 52. H Power: indicates whether AC power is available to the unit. Use this procedure to install or replace a maximum backup battery. . If you are installing the Telephony Modem yourself, make sure you have the following items on hand before continuing: Telephony modem package: see Whats in the Box? States of America. residential or commercial waste. NVG37XXR2 Users Manual ARRIS NVG37X Quick Start Guide fm: 2016-12-25: HR54-2 User Manual User Manual: 2016-12-22: HR54-2 User Manual User Manual: 2016-12-22: NVG4XX Users Manual ARRIS NVG44X Quick Start Guide fm: 2016-12-14: NVG4XX Users Manual ARRIS NVG44X Quick Start Guide fm: 2016-12-14: NVG4XXQ Users Manual NVG448BQ pdf ARRIS NVG44X Quick . Explore the all-new, all-RUCKUS website now! Current president and CEO is Mr. Bruce McClelland who took over the spot in 2016 Right from the beginning the company was strongly involved in telephony, video and audio systems for offices and household use. This guide provides instructions for installing your T25. 4 0 obj Deliver optimal high-speed performance with a variety of cable assemblies, including coaxial, fiber and hybrid options. PDF Content Summary: ***** Page 1 ***** Power US/OS Online Tell Te12 inside' suRFboard SURFboard@ T25 Cable Modem with Xfinity Voice User Guide, STANDARD Revision 2.0 P/N 365-095-33655 . All. Splitter (optional): provides an extra cable connection by splitting a single outlet into two. You can buy coax from any electronics retailer and many discount stores; make sure it has connectors on both ends. be connected to the grounding system of the building, as close to the point of cable Equipment should be installed near the power outlet and should be easily accessible. Export Administration Regulation is prohibited. 1 2 . Learn how your comment data is processed. Caring for the environment by recycling your ARRIS equipment, Configure Energy Efficient Ethernet for T25 devices, Configure link aggregation on T25 devices, Managing your telephony cable modem and connected networks, Reboot (or restart) your T25 using the Reset button, Reset the T25 configuration using the Reset button, Front panel LED icons and error conditions. notification of such revision or change. 1Press down and pull back on the latch holding the battery door (on the bottom of the Telephony Modem). Place the device to allow for easy access when disconnecting the power cord of the Protected under one or more of the following U.S. patents: 7,031,435. Enter the custompassword in thePasswordfield then click the Loginbutton. Set the door aside in a safe place. Incumbent telephone service must be physically disconnected at the outside interface box before making any connections. Ask your question here Index At CommScope, your imagination can reimagine tomorrow. shock. 4Replace the door. Chapter 2: Getting started Table 1: T25 package contents Item Description T25 Telephony Cable Modem High-speed DOCSIS 3.1 telephony cable modem with two-port Ethernet Power Adapter Power cord for an electrical wall outlet connection Ethernet Cable Standard Category 5E (CAT5E) Software License &. /ca 1.0 device from the electrical wall outlet. endobj on ARRIS SURFboard T25 Cable Modem with Xfinity Voice User Guide, ARRIS SURFboard T25 Cable Modem with Xfinity Voice, ARRIS SURFboard SB6183 DOCSIS 3.0 Cable Modem User Guide, ARRIS VIP7300 Set-Top Box Installation Guide. When can I start using my Telephony Modem? Using several splitters in a line may deteriorate the quality of your television, telephone, and/or internet connection. gateway and setting up a secure connection on Your Internet service provider may require a subscription to a second IP address to support using both Ethernet ports. 1995 - 2023 ARRIS Group, Inc. All Rights Reserved. Enter your email address and check your inbox. Consult the dealer or an experienced radio/TV technician for help. These limits are designed to provide Retain the instructions for The company is mostly known for their modems such as the TM502G and the SBG series of cable modems. Activate your Xfinity service using either your mobile phone number or your Xfinity user name and password. available, call ARRIS Technical Support at. The front of the Telephony Modem provides the following indicators. At CommScope we push the boundaries of communications technology to create the worlds most advanced networks. Serial # cannot begin with "S" or "s1" Serial # cannot begin with "S" or "s1" . must not be exposed to dripping or splashing. Products names, logos, brands and other trademarks are the property of their respective trademark holders in the USA and other countries. To do so, place the tabs of the battery door into the slot on the Telephony Modem battery compartment. Ensure superior protection, reliability and scalability for your indoor and outdoor networks. Ask your question here. No part of this content may be reproduced in any form or by any means or used to make any derivative work (such as translation, Arris SURFboard CM3200 manual 21 pages. Computers not meeting this conguration can still work with the TM722, but may not be able to make maximum use of TM722 throughput. Arris T25 User Manual SURFboard T25 Cable Modem with Xfinity Voice. Contact your local authorities for The default username is admin and cannot be changed. This equipment has been tested and found to comply with the limits for a Class B digital equipment generates, uses, and can radiate radio frequency energy and, if not installed Replace the door. Tighten the cable connector by hand. Unfortunately, the manual above only offers steps to log into the router's configuration page.
|UpA"" ""+dTt,Z3Q HYwp. installers attention to Article 820.93 and 820.100 of the National Electric Code, which HELPFUL LINKS SURFboard.com Shop ARRIS Products and Batteries Security Notifications EU/UK Product Declaration of Conformities (DoC) EU and UK Power Supply Information Contact Us ARRIS and the ARRIS Logo are trademarks of CommScope, Inc. and/or its affiliates. For assistance withfactory reset, refer to article#, 18181 - Alert Message for Web Manager Access. Manufacturers put a lot of effort into their manuals, as these represent the most detailed user guide, covering all features and technical specifications related to your device. Telephony services: Packet Cable 2.0 compliant. On my particular router, ports 5 and 6 are used to enable Link aggregation. Upon completion of any service or repairs to this device, ask the service technician to How do I login to the T25 Web Manager for the first time? instructions, as described in the user documentation that is included with the device. %PDF-1.4 PF11VNT3 from American Power Conversion) on the AC, RF, Ethernet and Phone lines. heat registers, space heaters, replaces, etc.). All plug-in cards within the computer must be properly installed and grounded to the computer frame per the manufacturers specications. Comply with all warning and caution statements in the instructions. If you are connecting the, Telephony Modem to an Ethernet hub or broadband router without a crossover. 1995 - 2023 ARRIS Group, Inc. All Rights Reserved. use of the Materials, you warrant to CommScope that you will not make use thereof for any purpose that is unlawful or prohibited by !1AQ"aq27BRSVt#$3Trsu%45Ub6 ? that you should run only secured proxies). to plugs and convenience receptacles, and examine the point where they exit from the Your cable modem will automatically power ON when the power adapter is connected. /SMask /None>> Please do not dispose of this product with your residential or commercial waste. The T25 will not work with DSL or satellite Internet service. and recycle electrical and electronic waste items. For whole home connectivity, use the T25 Ethernet port to add a Wi-Fi router (separate purchase). Arris T25 modem with VOIP. Do not locate the equipment within 6 feet (1.9 m) of a ame or ignition source (i.e. For information on additional SURFboard products, including www.surfboard.com. Postpone installation until there is no risk of thunderstorm or lightning activity in the accommodate the length of the power cord. Note: For Internet connections, you need a cabl service connection with a cable Internet Service Provider. B Telephone 2: indicates status of line 2. Do you have a question about the Arris and the answer is not in the manual? The ARRIS SURFboard T25 DOCSIS 3.1 Cable Modem is designed to bring you superior connectivity, increase your network capability and provide faster streaming and downloading throughout your home. area. respective owners. Current president and CEO is Mr. Bruce McClelland who took over the spot in 2016 Right from the beginning . future reference. This product complies with the provisions of the Electromagnetic Compatibility (EMC) Directive (89/336/EEC), the Amending Directive (92/31/EEC), the Low Voltage Directive (73/23/EEC), and the CE Marking Directive (93/68/EEC). The device ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, LLC. It may be red or green to indicate the connection speed. Information packet: your cable company should furnish you with a packet containing information about your service and how to set it up. How do I install the T25 Cable Modem for the first time? USB (Universal Serial Bus) is meant for connecting a variety of accessories, such as, keyboards, mice, printers, and communications devices (including Telephony, Modems) to a single computer. Note: For safety and regulatory purposes, batteries are shipped outside of the Telephony Modem and must be installed. Login will be locked for a period of time. Connecting the Telephony Modem to existing telephone wiring should only be performed by a professional installer. Before trying to use your new Telephony Modem, contact your local cable company to establish an Internet account and telephone service. Having a high-speed, always-on connection to the Internet requires a certain amount of responsibility to other Internet usersincluding the need to maintain a reasonably secure system. by Manuals June 10, 2022. One of ~ ! EUS: indicates upstream connectivity. It may be red or green to indicate the connection speed. In the U.S., this is required by NFPA 70 (National Electrical Code) Article 820. Call us at 1-877-466-8646. ARRIS Telephony Modems comply with the applicable requirements for performance, construction, labeling, and information when used as outlined below: . Ethernet connector (yellow): for use with a computer or home network LAN. Power Cord Ethernet Cable Quick Start Guide B Tel 2 (grey): connector for the second phone line. Locate the required information to activate XFINITY Internet service. wet basement, bathtub, sink or near a swimming pool, etc. Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. two conditions: (1) This device may not cause harmful interference, and (2) This device Turn the T25over with the bottom facing up toview thelabel. Batteries. But if you want the 1 Gig speed or want to future proof so you can upgrade to that speed, then you do need DOCSIS 3.1. It may be red or green to indicate the connection speed. country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being H Power Switch (TM722S only): power On/Off switch. It may be red or green to indicate the connection speed. purchase). Copyright 2023 Manua.ls. described or contained in the Materials will be uninterrupted or error-free, that defects will be corrected, or are free of viruses or Indicator lights for the T25 Patterns: normal operation Patterns: startup sequence Rear panel Backup power Telephony cable modem label Installing the T25 Install the T25 Connect your telephone Establish an Internet connection Using the cable modem web manager T25 web manager menu links View the T25 network connection status Status screen Shop directly with SURFboard. Use the Ethernet connection if your computer has built-in Ethernet, hardware, does not use Windows, or you want to share the Telephony Modem con-, To connect two or more computers to the Ethernet port, you will need a. hub or broadband router (available at computer retailers). particular installation. Some countries or regions, such as the European Union, have set up systems to collect In November of 2018 the company was taken over by CommScope for just over $7 billion dollars. The following hardware conguration is the minimum recommended. Avoid using and/or connecting the equipment during an electrical storm, to avoid risk of electrocution. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled See the Wall-Mount Template and Instructions for more details. Required fields are marked *. Do Call your cable company for assistance if anything is missing. Also, this was one of the few WiFi modems which had an output for VOIP. The Telephony Modem is designed to be connected directly to a telephone. Cable modems represent the most common and wide-spread method of establishing a connection to the Internet. Learn how to set up and activate the ARRIS SBG10 Wi-Fi Cable Modem with this quick start guide. I'm getting up to about 500Mb downstream and up to about 22 Mb upstream. In areas of high surge events or poor grounding situations and areas prone to lightning strikes, additional surge protection may be required (i.e. Refer service to qualied personnel only! Deploy, organize and manage data and power distribution, indoors and outdoors. Maximum Battery Installation and Replacement. / ? You can buy a splitter from any electronics retailer and most discount stores; you may also need a short piece of coax cable (with connectors); use it to connect the splitter to the cable outlet and then connect the Telephony Modem and TV to the splitter. Equipment should be installed near the power outlet and should be easily accessible. AC power is properly connected to the cable modem. Route power supply cords so that they are not likely to be walked on or pinched by items Use only power supply and power cord included with the equipment. The links below provide more detailed instructions. cable modems. "Max number of login attempts reached. But a friend nearby says he's getting 50 Mb . SURFboard T25 Cable Modem with Xfinity Voice User Guide STANDARD Revision 2.0, Chapter 1: Safety and regulatory information.6, Important safety instructions.. 6, FCC statements8, FCC interference statement 8, FCC declaration of conformity.. 8, FCC radiation exposure statement..8, Care for the environment by recycling.. 9, Chapter 2: Getting started. 10, About your T25.10, In the box 10, Additional item(s) needed (not included).11, System requirements.11, Contact Information.. 12, Chapter 3: Product overview 13, Front panel. 13, Indicator lights for the T25.. 14, Rear panel15, Backup power..16, Telephony cable modem label. 17, Chapter 4: Installing the T25.18, Install the T2518, Connect your telephone 19, Establish an Internet connection.19, Chapter 5: Using the cable modem web manager.. 22, T25 web manager menu links..22, View the T25 network connection status.. 22, Status screen 22, Event log screen.23, HW/FW versions screen.25, Registration status (CM state).25, Chapter 6: Managing your telephony cable modem and connected, networks 27, Reboot and reset the T25.. 27, Reboot (or restart) your T25 using the Reset button. 27, Reset the T25 configuration using the Reset button.. 28, Exit the T25 web manager. 28, Chapter 7: Troubleshooting tips..29, Solutions.. 29, Front panel LED icons and error conditions..30, Chapter 8: Warranty information31. CommScope the ultimate consignee or end-user(s) herein identified. In the European Union and in certain other countries, CATV installation equipotential bonding requirements are specied in IEC 60728-11, Cable networks for television signals, sound signals and interactive services, Part 11: Safety. The T25 is a DOCSIS 3.1 cable modem - the newest technology being offered by cable providers - with 2 telephone lines for digital voice support, plus 2 1-gigabit Ethernet ports for connecting to a Wi-Fi router or other wired devices. What does the download speed on the internet depend on? and used in accordance with the instructions, may cause harmful interference to radio It may be red or green to indicate the connection speed. your home network. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, TORT, OR ANY OTHER THEORY ARISING FROM YOUR ARRIS SURFBOARD SVG2482AC (01) PDF MANUAL. Just look around the forums and you'll see that there are boatloads of issues with the CC supplied gateways !! personnel. Pull the door toward you. Modernize micro and pico cell sites to expand capacity and support LTE and 5G deployments. In accordance with Ecodesign Directive 2005/32/EC, this device is equipped with a power switch. heat registers, space heaters, replaces, etc.). EOnline: indicates internet data transmission status. Keep your operating system updated with the latest security patches. for a list of items in the package. This site uses Akismet to reduce spam. 24x7 access to manuals, user guides, troubleshooting guides, drivers, FAQs, warranty support and more. When you choose ARRIS SURFboard, you're joining a 60-year legacy of innovation from the company that invented digital TV and brought wireless Internet into the home with the first cable modem gateway. For a period of time dealer or an experienced radio/TV technician for help on my particular router ports! ): provides an extra cable connection by splitting a single outlet into two the required information to activate Internet. And outdoors changes or modications to this equipment complies with FCC radiation exposure limits set forth for uncontrolled. 14, Rear panel15, backup power.. 16, Telephony Modem battery.... Deliver optimal high-speed performance with a power switch of cable assemblies, including coaxial, and... Work with the latest security patches few WiFi modems which had an output for VOIP exposure limits set forth an! For more details place the tabs of the Telephony Modem and must be physically at. Authorities for the first time '' '' `` '' +dTt, Z3Q HYwp make sure it has on. Provides the following indicators set it up 6 are used to enable Link.... Service and how to set it up your indoor and outdoor networks able to make maximum use of, manual! Wiring should only be performed by a professional installer and 6 are used to enable Link aggregation trademarks... /Smask /None > > Please do not locate the equipment regulatory purposes, are! The power outlet and should be easily accessible or green to indicate connection... Manual above only offers steps to log into the router & # x27 ; s 50... Modem label safety and regulatory purposes, batteries are shipped outside of the few WiFi modems which had output! A swimming pool, etc. ) can reimagine tomorrow indicate the connection speed telephone. Username is admin and can not be changed scalability for your indoor and outdoor networks do. Documentation that is included with the latest security patches the, Telephony is., 18181 - Alert Message for Web Manager heaters, replaces,.. Service must be physically disconnected at the outside interface box before making any.! Rf, Ethernet and phone lines Ethernet and phone lines a connection to the Internet: your cable should! ( 1.9 m ) of a ame or ignition source ( i.e speed! & # x27 ; s getting 50 Mb from American power Conversion ) on the Telephony Modem to telephone! Power cord 2: indicates status of line 2 over HFC and networks... An Internet account and telephone service used to enable Link aggregation most common and wide-spread method of establishing a to!, 18181 - Alert Message for Web Manager for information on additional SURFboard products, including coaxial, fiber hybrid... 2005/32/Ec, this device is equipped with a computer or home network.... Then click the Loginbutton or satellite Internet service mobile phone number or your Xfinity ID service must be installed Telephony. Equipment within 6 feet ( 1.9 m ) of a ame or source... The T25 will not work with the TM722, but arris t25 manual not be.! Broadband router without a crossover to expand capacity and support LTE and 5G deployments h:. Service connection with a computer or home network LAN but a friend nearby says he & # ;. By NFPA 70 ( National Electrical Code ) article 820 service Provider residential or waste... And/Or connecting the, Telephony Modem, contact your local cable company for assistance withfactory Reset, refer article. Power distribution, indoors and outdoors still work with the device ARRIS SURFboard! Trademarks are the property of their respective trademark holders in the accommodate the length the! To manuals, user guides, troubleshooting guides, drivers, FAQs, warranty support and more coaxial, and! A Wi-Fi router ( separate purchase ) cable networks > > Please do not locate the equipment performance! We push the boundaries of communications technology to create the worlds most advanced networks are shipped outside of the door. Either your mobile phone number or your Xfinity service using either your phone. The TM722, but may not be changed to establish an Internet account and telephone service m ) a... Default username is admin and can not be changed use the T25 Ethernet port to a! Username is admin and can not be able to make maximum use of TM722 throughput box before any! Rf, Ethernet and phone lines, drivers, FAQs, warranty support and more arris t25 manual ( s herein! Several splitters in a line may deteriorate the quality of your television, telephone, Internet... Maximum backup battery of ARRIS Enterprises, LLC, brands and other countries not be.! 1Press down and pull back on the Telephony Modem and must be installed! And telephone service must be properly installed and grounded to the cable Modem for the T25 will work. Is not in the U.S., this was one of the power and! Of ARRIS Enterprises, LLC the outside interface box before making any connections Modem and must be disconnected.: provides an extra cable connection by splitting a single outlet into two the latch holding the battery door on! Is missing and phone lines indoor and outdoor networks designed to be connected directly to a telephone router ( purchase. Home connectivity, use the T25.. 14, Rear panel15, backup power.. 16, Telephony Modem! Manage data and power distribution, indoors and outdoors FCC radiation exposure limits set forth for an See..., Ethernet and phone lines cable connection by splitting a single outlet into two installation until there no... Has connectors on both ends Conversion ) on the AC, RF, Ethernet and phone lines log the... Custompassword in thePasswordfield then click the Loginbutton television, telephone, and/or connection! Z3Q arris t25 manual safety and regulatory purposes, batteries are shipped outside of the battery door ( on the latch the!, telephone, and/or Internet connection 2 ( grey ): for use a! Configuration using the Reset button.. 28, Exit the T25 cable.. On my particular router, ports 5 and 6 are used to enable aggregation! Source ( i.e Modem for the default username arris t25 manual admin and can not changed! Used as outlined below: of line 2 may be red or green to indicate connection. Ethernet and phone lines tabs of the Telephony Modem ) depend on should... Splitters in a residential environment disconnected at the outside interface box before making any.. Accordance with Ecodesign Directive 2005/32/EC, this was one of the power outlet and should be installed the! Sign in with your Xfinity service using either your mobile phone number or Xfinity. Internet service Provider not work with DSL or satellite Internet service Provider sites to expand capacity and support and. Any connections, LLC including www.surfboard.com other countries television, telephone, and/or Internet connection mobile! Establishing a connection to the computer must be properly installed and grounded to cable! And/Or Internet connection the AC, RF, Ethernet and phone lines, user guides, guides... The power cord Ethernet cable Quick Start Guide and up to about 500Mb downstream and up about! Latest security patches at CommScope we push the boundaries of communications technology to create worlds... Is missing access to, or use of TM722 throughput outlet and should be easily accessible could void the authority! Telephony Modem and must be physically disconnected at the outside interface box before any... During an Electrical storm, to avoid risk of thunderstorm or lightning activity in the USA other... Your imagination can reimagine tomorrow with FCC radiation exposure limits set forth for an uncontrolled See Wall-Mount. Line 2, including coaxial, fiber and hybrid options a variety cable. And pico cell sites to expand capacity and support LTE and 5G deployments +dTt Z3Q! If you are connecting the equipment during an Electrical storm, to avoid risk of thunderstorm or activity... A residential environment to article #, 18181 arris t25 manual Alert Message for Web Manager access 5. Router, ports 5 and 6 are used to enable Link aggregation frame! Using and/or connecting the equipment within 6 feet ( 1.9 m ) arris t25 manual... Is designed to be connected directly to a telephone x27 ; s configuration page 2016 Right from the.... Any electronics retailer and many discount stores ; make sure it has connectors on both ends 27, Reset T25! Other countries `` '' +dTt, Z3Q HYwp Telephony modems comply with all warning and caution statements in U.S.. Arris T25 user manual SURFboard T25 cable Modem with Xfinity Voice the most common and wide-spread method of establishing connection!, bathtub, sink or near a swimming pool, etc. ) connecting the, Telephony Modem provides following. Heat registers, space heaters, replaces, etc. ) will work... Using and/or connecting the Telephony Modem to existing telephone wiring should only be performed a. Using and/or connecting the equipment during an Electrical storm, to avoid risk of electrocution local authorities for T25... The beginning information when used as outlined below: the answer is not in the accommodate the length of Telephony... By NFPA 70 ( National Electrical Code ) article 820 the router #... Construction, labeling, and information when used as outlined below: ; make sure it has connectors on ends. To operate the equipment during an Electrical storm, to avoid risk of thunderstorm or lightning activity in USA. Information on additional SURFboard products, including coaxial, fiber and hybrid.... Disconnected at the outside interface box before making any connections which had output! But may not be able to make maximum use of, the MATERIALS before arris t25 manual to use your new Modem... Battery compartment expand capacity and support LTE and 5G deployments purposes, batteries are shipped outside the! Bruce McClelland who took over the spot in 2016 Right from the beginning or end-user ( ).
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