Or use sites like Slader which are free and not tied to accounts (but only have textbook problems). d. B. Chegg Inc, 3990 Freedom Circle, Santa Clara, CA 95056 USA privacy . So I used the privacy request again to send a Data Deletion Request, and this one seemed to take a while to process, so I made a few calls to close my account and chatted with the CheggHelp twitter, where I actually got some more conflicting information. If you are a California Consumer and would like exercise your Right to Opt-Out of Sales or Sharing for Cross Contextual Behavioral Advertising, please submit your request here. Residents of the below listed states should refer to the linked notices for more information: c. Marketing Choices. Their Privacy Policy, however, says the following: Updating Your Account Information. The consumers identity, in addition to your own, will need to be independently verified in order for us to be able to fulfill your request. When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish when an email is opened. Cookie-Based Opt-Outs for Do Not Sell My Personal Information or Share for Cross Contextual Behavioral Advertising. We allow these companies to place tracking technologies like cookies and web tags on the Services, and they may otherwise collect or have access to Usage Information and other information about you. Except as noted differently within our Services, we retain your personal information while you have an account with us, or while you are using our Services or continuing to visit us. California Consumers have the right to request that we correct inaccurate information we hold about you. Simply provide your name and email, as well as your request type. If you posted any questions on the site those remain public. They help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. We may make available referral functions that permit you to send invitations, content, or other information directly to a third party through the Services. *Chegg engages in online advertising practices (and certain analytics or similar activities) that may be considered targeted advertising under the VCDPA. You must include your name, street address, city, state, and ZIP code. By using the Services or providing us with any information, you understand and consent to this transfer to, and processing, usage, sharing, and storage of your information in the United States and other jurisdictions, which may have different or less protective privacy laws than those in your country. For more information, please visit: https://www.privacyrights.info/. I contacted Chegg via live chat and asked for an update about my request. To delete your account on Chegg.com, you will need to compose an email to the company's customer service department. Category of Personal Information Collected: Any categories of Personal Information described in subdivision (v) of Section 1798.140, C. Category of Personal Information Collected: Protected classification characteristics, D. Category of Personal Information Collected: Commercial information, E. Category of Personal Information Collected: Internet or other electronic network activity information, Sensory data (such as audio, video, or pictorial information), Professional or employment-related information. Alternatively, the law provides that a company may comply, as Chegg does, by disclosing in its privacy policy that it provides consumers choice (opt-out or opt-in) regarding sharing personal information with third parties for those third parties direct marketing purposes, and information on how to exercise that choice. I asked him that I didn't receive an email about it within 30 days other than confirming the request that you made in an instant. The following steps guide you through the process of clearing your browsing history. to improve the Services, which may include tracking traffic, usage, trends and navigation patterns related to your activities on the Services and combining third-party data with your information; d. To facilitate your job search via our Services and prepare related governmental and internal statistical reports; e. For administrative, legal, and internal purposes, including to: i. communicate with you about the services, content, features or products you use or request, including to provide you with information concerning changes to our Services which may affect your account and/or your use of our Services, or in our discretion, changes to our policies; ii. You can fill out the form and they'll send you an email to confirm your identity, and once you do that and your request is processed, they'll email you again. g. Referral Features. In addition, whatever data is available in your account will be deleted permanently. b. Log in to your email account that you registered with the Chegg website or application. We implement commercially reasonable security measures to protect the security of your information. Access Request . (maybe ?) You can't deactivate you chegg subject matter expert account. We cant respond to your request if we cant verify your identity. First let's establish that Chegg definitely will help out in official investigations, as stated in their Honor Code. If we are unable to verify that the individual submitting the request is the same individual about whom we have collected information (or someone authorized by that individual to act on their behalf), we will not be able to process the request. 6. As for getting caught, my professor identified me and ended up giving me a 0 on the exam. I think this is how most accounts are setup. *Chegg does not sell your personal data as defined by the VCDPA and therefore does not offer this opt out right. 4. This includes, without limitation, instances in which you use our Services to purchase products or services provided, in whole or part, by third parties. Thank you for your question and I am here to answer it for you! By providing your personal information, you agree that we may transfer such information to the other entity in such a transaction without your further consent. That we correct inaccurate Personal Data we hold about you (Right to Correct). Mobile devices may contain settings that allow you to disable tracking advertising and/or analytics. To Close Your Chegg Account. e. During Academic Investigations. Please note that although you are not required to provide us with personalinformation,we may not be able to provide you with access to some or all of our Services if you do not provide us with the requested information, (including, for example, personalization features, relevant advertisements, and special promotions). . The email address you will need to use is closemyaccount@chegg.com. Doing so may allow us to collect (or the third party to share) information about you, including personal information, and the third party may allow us to re-post content that is related to us on our own services. Pursuant to the CPRA, we will not require you to verify your identity, beyond asking for the information necessary to complete your request, when you exercise your Right to Opt-Out of Sharing, Right to Opt-Out of Sale, or Right to Limit the Use and Disclosure of Sensitive Personal Information. Finally, I DMed with CheggHelp twitter account, which told me that closing the account would not delete the information, and offered to delete the information for me and they said it would be "deleted in 30 days", and that the Data Deletion Request form wouldn't expedite the process. Making such a request does not require you to create an account with us, and we will only use the information you provide in a request to verify your identity. We may receive information about you from third parties, such as data providers who enhance the information we have about you, publicly available information, third parties with whom we partner to offer our services to their subscribers, loan partners, or third parties that you integrate into the Services, such as social media platforms. To find out more about and set up Do Not Track, please visithttp://www.allaboutdnt.com. We may offer sweepstakes, contests, or other promotions (any of which, a Promotion) that may require registration. Any update for the data deletion ? We do not knowingly collect or solicit personal information from children younger than the age of 13. If you send a communication using such functionality, the information you provide about the recipient (e.g., name and e-mail address) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person. i. To submit a request, please click here: If you do not see an option that is applicable to you, please email us at privacy@chegg.com. Please keep in mind that if we do not receive adequate proof that you are authorized to act on the consumers behalf, we may deny the request. Note that you may no longer be able to use certain or any features of the Services if you do not consent to the revised Privacy Policy. California Consumers have the right to opt-out of the sale of your Personal Information or Sensitive Personal Information. In those instances, by signing up for the third party service or signing up for our Services through a third party, you are agreeing and directing us, to disclose your information to that third party (or parties), and your information will be subject to the privacy policy and practices of that third party. The card info as well will be gone. Ive heard conflicting things. To open an official Honor Code investigation in conjunction with an academic investigation, the request must come directly from the office of the dean or the body in charge of handling matters of academic investigation at the university. Why Should Y ou Delete Your Chegg Account? Create an account to follow your favorite communities and start taking part in conversations. Please include your full name, the basis for your appeal, and any additional information to consider. We may enable you to interact with social media and other third-party platforms, including Google, Apple, Facebook, Twitter, Pinterest, YouTube, and LinkedIn, including the use of their login service. Under the request, I find the reply of the Chegg Privacy Team saying that they are removing the data associated with the email address from their website except which they are legally required to retain regardless of if all data are removed. To cancel your account via the web page: Log in to the official Chegg website. What do you guys think they keep? Select Chegg from the list, and then press Cancel Subscription. The Services are not intended for children younger than the age of 13. I. Category of Personal Information Collected: Identifiers (such as name, address, telephone number, email address, IP address, or account name). I am getting very anxious after hearing about other students getting caught cheating. Enter the first name of the data subject. So this is the process of how my data deletion request experiences went. Using your hashed email,LiveRampwill create an encrypted envelope that can be associated with our stored first party data which may contain your IP address and other browser/device-related information. 7. To the extent allowed by applicable law, we reserve the right to change this Privacy Policy at any time. The latest tweets from @chegghelp To close your chegg account 1. We use the following types of tracking technologies (collectively referred to as Tracking Technologies) to automatically collect information when you interact with us online: Cookies and Local Storage are small text files stored locally on your device that help store user preferences. 11. As a result, this information may be subject to access requests from governments, courts, or law enforcement in the United States and other countries according to the laws in those jurisdictions. 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